Shipping policy

Shipping & Delivery Policy – Nexe E Electronics

At Nexe E Electronics, we aim to process and deliver customer orders safely and within the estimated delivery timeframe.

Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.

Orders placed on Sundays or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch, depending on the customer's location, courier availability, and other logistical factors.

Remote and certain serviceable locations may require additional delivery time.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before the customer completes the order.

Order Tracking

Once an order has been dispatched, tracking information may be shared with the customer through the registered email address, mobile number, or other available communication method.

Delivery Delays

Delivery may occasionally be delayed due to:

Weather conditions
Transportation issues
Courier service disruptions
Public holidays
Incorrect or incomplete shipping information
Events beyond our reasonable control

We will make reasonable efforts to assist customers in case of delivery delays.

Incorrect Address

Customers are responsible for providing accurate shipping information. Nexe E Electronics shall not be responsible for delays or additional charges resulting from an incorrect or incomplete address provided by the customer.

Damaged Package

Customers are advised to inspect the package at the time of delivery. If the package appears visibly damaged or tampered with, please contact us as soon as possible with relevant photographs/videos and order details.